Where should I go once I park?

• ​make sure you see Salons D' Allon on the front of the building

• ​my suite is located on the ground floor, through the glass doors to the right of Bonz (look for the fancy light fixture hanging from the ceiling)

• the doors are locked until 10am, but if they are unlocked, feel free to come into the lobby where you can wait on the small green bench

• ​text me to let me know you have arrived, but wait for my text response indicating I am ready for you

• ​please do not come back to my suite before you have heard from me

 

What is the best & most efficient way to communicate with you?

• text messages are the ONLY way to communicate with me

 

Should I dress a certain way and will you be taking pictures?

• I will take before and after pictures and videos

• neutral colors are appreciated (black, white, grey), and please be mindful NOT to wear hoodies or big bulky clothing

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​​​Where is the restroom?

• restrooms are located down the hall on your left

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​Will you provide snacks and drinks or other amenities?

• for services 90 minutes or longer, "adult beverages" will be offered, but I have plenty of other options too

• I have snacks, an air diffuser, and a super soft and cozy blanket if you get chilly

 
If I like the products you use on my hair, are they available for purchase?

• YES!!! You can purchase Innersense Organic Beauty products from me

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I woke up not feeling well. What should I do?

• if you are experiencing flu or cold-like symptoms, such as excessive coughing/sneezing, have a fever, or are generally not feeling well, please contact me immediately so we can discuss if rescheduling is necessary

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My babysitter canceled, so I will need to bring my kiddo with me...is that ok?

• unfortunately no we will need to reschedule and a re-booking fee may apply. I have limited space, and with sharp tools and salon chemicals in use, my suite isn’t a safe environment for kiddos who aren’t receiving a service

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This is a little embarrassing, but my hair (or my kiddo's hair) is tangled, matted, or starting to dread. What should I do?

• please don’t worry, I’m here to help, not to judge. If detangling will take extra time, just let me know in advance so I can adjust your appointment and services accordingly. An additional fee may apply depending on the time and effort needed, but I’ll always be upfront and as gentle as possible throughout the process.

• please note: I’m unable to cut your hair, or your kiddo’s, if it’s tangled, matted, or beginning to dread. If this hasn’t been communicated ahead of time, we’ll need to reschedule, and a same-day cancellation fee will apply. Thanks so much for understanding!

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What if I’m not happy with how my hair turns out, either right after the appointment or a few days later?

• I want you to absolutely love your curls! If something feels off with your cut, let me know within 7 days of your appointment, and I’ll gladly make it right. Please understand, redo appointments are meant to fine-tune what we originally discussed, not to switch up the entire look

• If you have had a change-of-heart about what we had originally discussed, a new appointment will need to be booked

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What payment methods do you accept?

• debit card, credit card, and Apple/Google Pay are preferred, but of course I will accept cash**

 
What if I don't want to follow your rules or policies?

•  I reserve the right to refuse service to anyone at any time

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Thank you so much for taking the time to read through everything, I truly appreciate your cooperation, and I can’t wait to give you an amazing curly hair experience!